AKAP Accreditation Organization
What is Efficiency and Effectiveness? Efficiency and effectiveness are not the same thing. Efficiency is defined as the ability to accomplish something with the least amount of wasted
What is FMEA? Also called: potential failure modes and effects analysis; failure modes, effects and criticality analysis (FMECA) Begun in the 1940s by the U.S.
What is 360 Degree Feedback ? A 360 degree feedback is a process through which feedback from an employee’s subordinates, colleagues, and supervisor, as well
Process thinking, also known as “the process”, is a philosophy that emphasizes preparation and hard work over consideration of outcomes or results, and is particularly popular in
Quality Management ISO 9001 is an internationally recognized standard that plays a vital role in elevating excellence in quality management. In today’s highly competitive business
PDCA Cycle: A Complete Guide to Plan-Do-Check-Act for Continuous Improvement The PDCA Cycle is one of the most widely recognized tools for quality management and